Sustainability Readiness and IoT Readiness in Hotels

Abstract

A growing hotel sector produces a high contribution to the different regions economies, but also makes a relevant environmental footprint. Enhancing sustainability through energy savings is becoming a priority for many hotels. Through technological innovations, the Internet-of-Things (IoT) technology offers the opportunity to integrate different systems on a platform, encouraging and helping hotel guest to operate them through a single device while also optimizing hotel operations. Purpose - The purpose of this paper is to identify a hotel s (1) strategic positions when it comes to sustainability and IoT (Internet-of-Things) technology, (2) conditions that will guide the strategic intention, and (3) development paths to take if management desires high sustainability readiness and/or high IoT readiness.

A growing hotel sector produces a high contribution to the different regions economies, but also makes a relevant environmental footprint. Enhancing sustainability through energy savings is becoming a priority for many hotels. Through technological innovations, the Internet-of-Things (IoT) technology offers the opportunity to integrate different systems on a platform, encouraging and helping hotel guest to operate them through a single device while also optimizing hotel operations. Purpose - The purpose of this paper is to identify a hotel s (1) strategic positions when it comes to sustainability and IoT (Internet-of-Things) technology, (2) conditions that will guide the strategic intention, and (3) development paths to take if management desires high sustainability readiness and/or high IoT readiness.