Care ethics in the era of Artificial Intelligence

Abstract

Artificial Intelligence is changing the world of business and that leaves many ethical gaps behind. Nowadays, technology companies mark the rhythm of business and technology innovations as Artificial Intelligence (AI), Big Data, and Business Analytics mark enterprises' rhythm (Wiener et al. 2020). In this scenario, the accelerated pace of science and technology leaves many ethical gaps to address (Jonas 1984; 1985): automation and unemployment (Dodel & Mesch 2020; Kim & Scheller-Wolf 2019; Wright & Schultz 2018), AI and decision-making (Cervantes et al. 2016; Robbins & Wallance 2007), and the like. In this chapter, we proposed the ethics of care as moral grounding for the AI era in business. The chapter's structure is as follows: first, we present the context of the arrival of AI and its ethical implications. Second, we present ethics of care, its main premises, and its application in business ethics and stakeholder theory. Finally, we approach ethical problems in management decision-making from a care ethics perspective, and then we propose a principle for companies. We ended up with some conclusions and future research.